Administrative Action Complaints

In accordance with section 268 of the Local Government Act 2009, section 187 of the Local Government Regulation 2012, a Local Government must implement and maintain a process for resolving administrative action complaints. Council is committed to ensuring that complaints are dealt with in a responsive, efficient, fair and economical way with due respect to confidentiality of the complainants. Should a request for service and / or action not be resolved by Council, or the effected person is dissatisfied by the decision or other action, an Administrative Action Complaint can be lodged by the effected person under the following policy.

 

To view our Administrative Action Complaints policy please click here.

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